Privacy Policy
Personal Information, Email Communication, Record Keeping
Information collected by Exception Enterprises Pty Ltd is held securely, so we may provide you with telecommunication services. Information collected is used only for these purposes and is not disclosed to any other organization/ third party, except with your consent; or as permitted or required by law. While this privacy policy applies to related corporations within Exception Enterprises Pty Ltd, it does not apply to parties that may be linked or associated with our organization. Those organizations are responsible for the privacy of the information they collect and should be contacted directly for details of their privacy policies. Information collected by Exception Enterprises Pty Ltd is used for the purpose of providing our clients with the services intended and for other services that have been consented to by our customers through consent forms.
How we collect information
Exception Enterprises Pty Ltd will collect information in various forms, which include the following methods: A Profile Form completed by user on our website An email advising of clients personal details Over the phone via orders.
Exception Enterprises Pty Ltd collects personal information at the time you provide your Profile Form or request a purchase.
Exception Enterprises Pty Ltd only requires information necessary to complete your transaction. You may choose to provide Exception Enterprises Pty Ltd with additional information so that quality of service may be improved.
Disclosure
Your personal information will only be used or disclosed as is necessary to provide goods and services, provide information and offers relevant to our services, administrative purposes and to assist Exception Enterprises Pty Ltd in improving services. Exception Enterprises Pty Ltd will not disclose your information without your consent, where it is to be used for services not related to your service. Where Exception Enterprises Pty Ltd intends to use your information for such purposes, we will request your consent to use your information for the identified purpose to be issued to you prior to use of that information. Exception Enterprises Pty Ltd also reserves the right to transfer all personal information held by it whereupon the organization is assigned or transferred to a further party. In dealing with your personal information, we may be required by law to disclose your information to certain government bodies, insurance companies and provide information to the courts where required by subpoena.
Accessing personal information and updating details
You can access your personal information or request us to delete your information from our database during our advertised operating hours, provided that adequate notice is given for retrieval.
Ensure accuracy of information
Exception Enterprises Pty Ltd takes every precaution to ensure all information held, used or disclose is accurate, complete and up to date. You must notify Exception Enterprises Pty Ltd if there is any change to your personal information and you may ask Exception Enterprises Pty Ltd to correct personal information that you believe is incorrect or out of date. Your request will be dealt with in a timely manner.
Is my information secure?
Exception Enterprises Pty Ltd will take all reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification or disclosure. All information we gather is stored on a secure site.
Destroying information and records
We use secure methods to destroy or de-identify any personal information as soon as is permitted by law. (Provided the information is no longer needed by Exception Enterprises Pty Ltd for any purpose)
Contact Exception Enterprises Pty Ltd
If you wish to discuss this statement, or ask questions in relation to the use and disclosure of information, you may contact Exception Enterprises Pty Ltd during our operating hours on via telephone 07 5574 6999 or via email info@exception.com.au regarding questions or updates to your personal information.